Showing posts with label "the art of coaching". Show all posts
Showing posts with label "the art of coaching". Show all posts

Saturday, May 14, 2016

Book Notes & Reflections: The Art of Coaching (Chapter 15: What is Professional Development for Coaches?)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.
  • "In order for coaching to be maximized and to deliver on its potential, coaches will need formalized, systematized structures in which to learn together" (page 268)
  • The leader of a team should be a highly experienced coach
  • PD for coaches: focus on refining coaching skills
  • Rubric included for self-assessment & reflection (in Appendix C of book, or on her website here).  Includes domains of:
    • Knowledge base
    • Relationships
    • Strategic Design - 
      • How do you design and then actually use work plans?  They should be guiding every step of the way.   
      • Also, how you plan for conversations - this means both preparing and practicing.
    • Coaching Conversations
      • Use audio / video to analyze coaching conversations.  Think about how much I talk, wait time, what type of questions I'm asking, what stances I take, etc.  Think about how the client responded to the choices I made.
      • Focus on listening without attachment - this means not going into a conversation hoping for a certain result or that the client will do what we want them to do.  We can't be attached to outcome; we must stay attached to the outcome of equity.
    • Strategic Actions
    • Coach as Learner
  • Learning activities for growth:
    • Role-Plays (include coach, client, and observer)
    • Consultancies - structured process to help someone think through a problem.

Thanks for learning along with me!

PS - now that I'm done with this, Elena Aguilar has fully updated her website and included a READER'S GUIDE with reflection questions.  Now I feel like going back through and re-blogging all this... but, with Baby #2 coming in less than a month, that may be a little delayed.  Check out the Reader's Guide from her website here.  I'll update all of my chapter posts as I have time to go back through the reflective prompts.


Order my new book (released May 2016) today!  Click here for more details and to place an order!

Sunday, April 24, 2016

Book Notes & Reflections: The Art of Coaching (Chapter 14: Reflection and Assessment: What's Next?)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.
  • Mid-year and end-of-year reflection are critically important, not just to provide feedback to the coach on how to adjust things, but it also helps to redefine goals and address questions that need to be addressed.
  • Basic steps for reflection meeting:
    • Review work plan and coaching notes - DONE BY COACH ALONE
      • review goals, review activities to meet those goals, review evidence / data collected thus far
    • Reflect  (many more questions on pages 253, some below are paraphrased, others are verbatim) - DONE BY COACH ALONE
      • What activities did we do together? What activities did the fellow do alone?
      • How did activities change the fellow's practice?
      • What evidence do we have of a change in practice? Is all evidence just self-reported or do we have something more?
      • When has coaching felt most successful?  What is the "bright spot"?
      • What's gotten in the way of coaching?  What might need to be addressed, confronted, or dealt with in order for coaching to be more effective?
      • What have I learned about how the fellow learns?  What strategies are most effective?  What approaches am I usually taking to coaching?
      • Do I need to scaffold activities better so the fellow can engage in them alone?  How am I doing with the Gradual Release of Responsibility?
    • Plan the conversation - the convo is planned by the coach, but driven by the fellow.  Prepare questions in advance, but let the client direct it.  Possible questions include (more on Pages 252-253)
      • What evidence would you cite that indicates a change in your practice?  How do you know you are making progress towards your goals?
      • What do you feel good about in terms of your growth this semester?  What learning has been most powerful?  When have you felt a big "aha"?
      • What changes in practice has positively affected your students?  What do you think has made a big difference to them?  How do you know that your learnings positively affected them?
      • What's gotten in the way of doing some of the activities we planned on doing? Are they activities you still want to try? Or do we need to let go of them?  Are there other things you think we should do that would be helpful?
      • What has been hard about engaging in coaching?
      • Is there any feedback you'd like to give me about how I'm working with you (or how I've worked with you this year)?
    • Determine when and where the conversation will happen
      • Give the fellow advance notice so they can begin reflecting early.
      • This is much easier for the end of year reflection because things are wrapping up.  It's a lot harder to take time in the middle of the year when they have so much on their minds.  But, if I am more intentional about it, I think it will happen.  Here is how Aguilar recommends bringing it up:
        • "Next week when we meet I'd like to discuss our work together so far this year.  I want to look back at the goals we set and consider where we are in meeting them.  This is a really important part of coaching and I think it will feel really satisfying to you - you'll recognize how much you've learned and grown this year.  We're going to need a couple hours of uninterrupted time." (page 253-254)
        • My only concern with this quote is a couple hours?!?!  I wish I had that much time!
    • Engage the client in the reflective conversation.
  • Midyear reflection - pivotal moment in the year.  What has gone well?  What needs adjusting?  Even if the work hasn't gone as planned, it will help us to be more clear on our next steps.  This is also the chance to add new goals and cross out ones that aren't a big focus anymore. 
  • Common Challenges
    • The fellow who really hasn't made much progress all year: Start by examining our own coaching. Focus on:
      • Goals - Are they realistic? Are coaching sessions planned around them? Am I engaging the fellow in reflecting on them?  Do we need to break the goals down further?
      • Relationship - How did the coaching relationship come to be? How willing are they to engage in coaching?  What did they understand it would be and hope to get from it?  How engaged is he/she with it?  Have I engaged them in a conversation about what he's learning and how he's going?  What does he hope to get from coaching?  What might be getting in the way of greater growth?
      • Are we trying to see growth on just our own timeline?  What growth have we seen, even if it's incremental?
      • "Our job is not to change people, it's to offer a safe learning space." (page 262)

...Until Chapter 15...


Order my new book (released May 2016) today!  Click here for more details and to place an order!


Book Notes & Reflections: The Art of Coaching (Chapter 13: Technical Tips and Habits of Mind)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.
  • What should be in a coach's schedule?
    • Coaching observations and conversations
      • My current schedule - 8 hours of formal meetings, 3-4 hours of informal observations, 3-5 hours of "formal" (planned) observations = 14-17 hours total
    • Preparation
      • My current schedule: 2-3 hours per week minimum for routine prep.  Additional hours if prepping for a specific lesson or idea and need to do research. = 5-6 hours total
    • Collaboration (with admin, instructional rounds)
      • My current schedule: 1 hour per week
    • Team Participation or Facilitation
      • My current schedule: 2 hours per month at leadership and staff meetings. Hoping to have more next year by being a part of each of the late start meetings, adding a formalized 1-2 hours per month additional
    • Coach Reflection & PD
      • My current schedule: 4 hours each week with DLC team for PD / Collaboration.   Individual growth and research: 1-2 hours each week
    • Additional (not in book)
      • Planning PD sessions & staff meetings - varies based on time of year, but probably 2-4 hours minimum
      • Meeting with "on call" teachers - staff can schedule meetings with me anytime based on my posted schedule.  This is probably 3-4 hours / week minimum
  • Planning for a Coaching Session
    • We need to have a plan in our "coach-minds", preparing what type of questions we are going to ask.  I have an agenda and plan for each meeting and I generally take 5-10 minutes the morning of to review the meetings for the day.  If there is something specific I know we'll be debriefing or prebriefing, I'll plan out the questions I want to ask.
    • **Use Coaching Session Planning Tool on page 235 for question prompts
    • Steps:
      • Where does my client need to go?
        • This has been much easier since I've intentionally been doing better at "notetaking" during the meeting on our agenda doc and setting up a plan for the next meeting as we conclude each meeting. 
      • Who do I need to be?
        • Convey a sense of calm - allows them to feel like they can slow down and learn.  Take care of myself so I can be that way for them!
        • Before walking in, "activate my compassion" for my fellow - imagine what their day has been like
  • A Coaching Conversation
    • There IS a structure to a coaching conversation; sometimes you must make this explicit to the fellow.
    • Flow:
      • General check-in - I have "How's your Weather" as the first agenda item to remind myself to do this. Make sure they are brief; possibly make an agreement about how long we will spend on the check-in phase.  Also, be careful how much personal information I reveal to them - I don't want them to feel like I am emotionally unstable in any way.  
      • Transition to "coaching meeting" and create the plan - It is my responsibility to shift the conversation once this "warm-up" is over.  Possible questions: "What's on your mind today? What would you like to talk about?" - I generally preview the agenda we have set (which they can add to throughout the week) and ask if there is anything else they wanted to add or if they have a priority order for things that may be on the agenda.
        • I also have a "business items" part of the agenda where we confirm the schedule for the next week
      • Follow-up on any items from last week / hold them accountable. (page 238)
        • "Last week you decided you wanted to try ____... how did that go?"
        • "Last week you committed to ____... what happened?"
        • I have my fellows do a bit of journaling every week, and usually it is about something they were going to try during the previous week. 
        • Where I struggle is when fellows don't follow through with what they said they were going to do.  I think being more explicit in the previous meeting about the expectations for them and then always following up specifically will help with that.  Aguilar says that we need to "release some attachment to outcome" (page 244) and think through why the fellow isn't following through.  Is the task too difficult? Did he/she just agree to please me?  Who decided the fellow was going to do these things - the fellow or the coach?  Good sentence starter: "'I've noticed that you haven't done the things you agreed to.  This is a pattern.  Can we talk about what's going on?'  Find a way to be curious about what's going on rather than frustrated" (page 245)
        • This may end up constituting the entire coaching conversation because of reflection / debrief.
      • Move the discussion to the agreed-upon agenda
        • Make sure to agree on a prioritized list of things, especially because there are usually more items than we have time for on the list.  How long do we want to spend on each item? 
          • I need to utilize a timer more to help us stay focused.
        • Use various coaching stances through listening, questioning, and learning activities
          • Have question prompts out and handy.  I had printed copies of these most of last year and the beginning of this year.  I need to pull them out again and make sure I am continuing to use them well and in the right times.
        • *Take notes throughout meeting with 2 foci - first, to remember things (the meetings I get so engrossed in the conversation I forget to take notes I forget it because I will literally sit there an hour later and not remember everything we talked about!).  Second, write down words or phrases the fellow says that I might want to return to.  I don't do this as often but I'd like to be more specific in that. 
          • Aguilar recommends handwritten notes - I prefer typewritten because I can type much faster and because I can type while still keeping my eyes glued on the fellow. 
      • Determine next steps *Be specific!
        • What is the plan for next week?  I have a spot in my agenda for "next meeting topics".  Sometimes things get copy-pasted from this week's agenda that we didn't get to, and sometimes we make other specific plans.
        • What are the actions the fellow is expected to take over the next week?  When will it be done by?  What will I be doing to support those steps? (i.e. will I be coming in to observe, will I be providing any resources, etc)
      • Reflect on conversation and ask for feedback
        • I've never actually done this, but I'd like to
        • It is my responsibility to "calmly wrap up a meeting so that the [fellow] can feel a sense of closure and be clear on next steps." (page 239)
        • Questions on page 242.
      • Follow up with fellow - Aguilar sends an email summary to clients after each meeting.  I send one a week, usually in mass, on either Thurs or Fri of the week.  I have general reminders for all fellows, all that refer to them to their specific journal or their specific agenda.  I have several fellows who always read it and take care of it and then of course the few that don't even pay attention to it because it's one more email.  I still haven't found the most effective way to do this.
  • Coach responsibility during conversation
    • Lots of roles:
      • Guiding conversation
      • Keeping fellow history & goals in mind
      • listening deeply
      • using questioning strategies to advance fellow's thinking
      • looking through different lenses to get multiple perspectives
      • offer activities that deepen learning
      • managing time and taking notes
      • monitoring my own mental / emotional processes
    • We must pay attention to their verbal and nonverbal cues!!  Listen in for clues of emotional distress that may be a signal they are shutting down.  Ask for permission to explore it further.
  • Reflecting on a conversation:
    • Does the fellow feel more optimistic about what they can do/
    • Does the fellow feel more empowered?
    • Did the fellow reconnect with his vision / values / abilities?

...Until Chapter 14...


Order my new book (released May 2016) today!  Click here for more details and to place an order!


Saturday, April 23, 2016

Book Notes & Reflections: The Art of Coaching (Chapter 12: Directive Coaching Activities)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.
  • Reminders for any of these activities:
    • "Chunk" learning
    • Understand fellow's ZPD
    • Have plan for GRR (Gradual Release of Responsibility)
  • Directive - "the coach will push, nudge, and direct the teacher...into a learning experience" (page 211)
    • Great for new teachers or those who are teaching a new curriculum
    • Even when use directive, you need a balance of facilitative learning experiences. 
  • How to make observations effective:
    • Focus - must agree on a clear, narrow focus before observation, should be a specific area of practice.  "The narrower the focus the better" (page 212).  Ask clarifying questions / use paraphrasing when meeting with fellow before the observation to best understand their needs / requests for what their focus is for the observation.  Goal is to have a clear agreement of what will happen during the observation before it actually happens.
    • Data Collection tools - Use data tracker or a two-column note taker (time stamp, teacher words & actions, student words & actions).  Share notes with fellow with caution, because they most likely include some of our judgments / perceptions that need to be "cleaned up" before shared with the fellow.
    • Debrief - "Whenever possible, the debrief should happen on the same day as the observation." (page 213)
      • Be very careful during debrief if I noticed something outside of the area of focus during the observation...
    • Reflections: I have asked for a "focus area" before I observe but sometimes it's hard for the fellow to identify and I don't push it.  This is definitely an area of growth for me.  What's the point of me being in there if it's not to give feedback / support as a coach?  And, I want to give feedback on what they want to get feedback on.  One of the struggles is teachers identifying where and how they want to grow within themselves.  How can I help to "get this out of them" better (i.e. what questions can I ask that would better lead them to the place I want them?).  Also, the debrief doesn't usually happen the next day, but at the next coaching meeting.  Because we have a weekly schedule set up, the debrief is just a part of the next meeting, which sometimes can be 3-4 school days later.  How can I make this better?  We'll always do a mini 1-3 minute debrief near the end of class or during passing period, but it's not a deep reflection.  Is this something in addition to their weekly commitment already?  A debrief sometimes can take a whole hour depending on where it goes!  Hmm... need to think about this.
  • Giving Feedback:
    • "It's...hard for a coach to effectively deliver feedback, and it's often very hard for us to hear feedback." (page 215) "We might see these possibilities [actions the teacher could take that would immediately result in a positive change in the classroom] jumping out at us and yet be unsure of how to communicate our observations in a way that the client will hear us.  Delivering feedback is an art that takes coaches many years of practice." (page 216)
    • Suggestions:
      • Assess for trust
      • Always ask for permission - "Can I share a couple of things I observed that might help you...?"
      • Ground feedback in observational data
      • Restrict critical feedback to one or two key points (take time between observation and debrief to digest and decide on what is most important to share)
      • Find the phrasing
      • Invite reflection (ask how the feedback was received and plan for next steps)
    • Reflections: I did a very poor job of this a few weeks ago and I can tell the fellow didn't take it well.  I knew it my mind it might not be the right timing but I said it anyways.  I felt the "immediacy" was important, and she was teaching it again the next period so I thought she could try it in a different way.  But, instead of coming across positively, it was more like "I think the way you planned it sucked.  Do it my way" (but not in those words, obviously).
  • Using a Data Tracker as an observation tool (example on pages 218-220)
    • List of all interactions.  Note positive / negative / neutral.  Note male / female. Note ethnicity.  Column for any other notes.
    • Idea - use when doing video analysis.  Questions to reflect on (from page 220)
      • What do you notice in these data?
      • What surprised you?
      • What feels good to see? What's affirming?
      • Is there anything that raises questions for you?
      • What do you want to know more about? Is there anything you want me to collect more data on?
      • Is there anything you might want to work on now that you've reviewed these data?
    • Reflections: I definitely need something more structured like this when I do videotaping next year, because the fellows didn't really know what to look for and we had no concrete data at the end of it. The columns might need to change, but the idea of a data tracking sheet would be really helpful.
  • Modeling
    • Be selective about what and how we model.  We don't want to overuse it - it's a form of "direct instruction" and we should keep in mind the Gradual Release of Responsibility.
    • Agree on the specific behaviors that a coach will be modeling - not just a lesson, but an instructional goal.  What exactly will the client observe?  Are they actions the client can do on their own fairly soon?
    • What is the client supposed to be doing while the coach is modeling?  Are they collecting data? Looking for specific things?
    • Pay attention while modeling to things that you do that the client may or may not notice so you can bring them up in the debrief.
    • Debrief within 24 hours
    • Avoid modeling our personality or charisma... we don't want our clients to be us!  They can't be!!
    • Ask for feedback during debrief - "Did you notice anything that I didn't notice?  That I could have done better? That wasn't clear?"  (page 222) This helps to model being a reflective learner always looking for feedback - exactly what we want them to do!
    • Reflections: I need to improve on identifying the specific behaviors I'm modeling and making sure it's not my personality, but an instructional strategy.  If I'm modeling, what is the fellow actually looking for and observing - they shouldn't just be "another helper" in the room if it's a model.  They should be observing me and students for something specific.
  • Elbow Teaching
    • Basically co-teaching.  Might model and then turn the lead over to the teacher.  Great for the immediacy of practice.
    • Reflections: I like this a little better than modeling because it means I'm not just "taking over" and they can actually be an active part of it that day
  • Lesson and Unit Planning
    • *important to consider the fellow's ZPD and how they are responding to these activities so they don't shut down
  • On-the-spot Coaching
    • Very tricky!  Can be useful, but a high level of trust must be present so the fellow is not embarrassed.
    • Feedback needs to be discrete and something they can do or fix on the spot, not something that requires them to think too deeply in order to do. 
    • Reflections: I have fellows who the trust is high enough for me to do this, and others who completely shut down.  I need to be very aware and make sure I don't do this with those that I know will take it in the wrong way, as I mentioned in the story above.
  • Field Trips
    • The coach must accompany the client on the observation!!
    • Tips:
      • Identify the specific behaviors to observe
      • Ensure quality in terms of who you choose to observe
      • Talk ahead of time about what specific data will be gathered
      • Model the data-gathering throughout the observation with the fellow
      • Debrief with reflective questions.  What will the client take back and act on?  Get specific - have them choose one or two things they will implement in their class.  As a coach, our role is to "elicit reflection, encourage experimentation and risk taking, and then push for our client to do it." (page 226)
    • Reflections: I've offered to cover my fellow's class so they can do an observation, but this makes me completely rethink that.  If I should be a part of the observation, then how can this happen, unless it becomes a school-supported thing or we do it during their prep period...
  • Shared Reading - find articles to read and learn from together
    • Reflections: I really like this idea, for two main reasons.  First, if I send them an article to read on their own, most likely it doesn't happen.  I have a lot of excuses about busyness, which I understand, but at the same time there needs to be time made for professional growth.  Secondly, by doing it together during a coaching meeting we can learn and reflect together and I can model for them my learning process.  The only concern is that they might see it as "wasting a coaching meeting" just reading an article together and not actually planning anything specific.
  • Looking at Data (page 227 for more questions / sentence stems)
    • Four steps:
      • What do we expect to see or learn?
      • What was actually seen? What patterns emerged?
      • Why did we see what we saw?
      • So what? Now What?
  • Coaching on Time Management
    • Four quadrant discussion (Steven Covey)

...Until Chapter 13...


Order my new book (released May 2016) today!  Click here for more details and to place an order!


Monday, April 18, 2016

Book Notes & Reflections: The Art of Coaching (Chapter 11: Directive Coaching Conversations)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.


  • Directive coaching is useful when a fellow has a "mental model" that hinders their ability to experience transformation.
    • Mental Model / Mindset: "our values, beliefs, and a series of assumptions about how the world works" (page 198) 
    • Goal is to help fellows make their mental models visible, see if there is anything problematic with the current mental model, and explore how to change / replace / demolish current mental models
    • We can't approach it as "destroy the current mental model" without building another mental model for them... they must have somewhere else to go!
    • We must have a "potent combination of toughness and compassion" (page 202) 
  • APPROACHES:
    • Confrontational Approach - "Interrupting"
      • Questions on pages 202-203
    • Informative Approach - Imparting knowledge and information.  Proceed with caution that we aren't just telling them what to do. We must build fellows' capacity to be autonomous!!!
      • Aguilar mentioned it is easy for a coach to fall into the trap of just telling a fellow what to do.  Instead, we need to use questioning techniques to help the fellows make their own decisions, with us providing information and insight along the way to help them in that journey.
      • Question starters on page 204
    • Prescriptive Approach - Give directions, recommendations, or advice; focus on directing behavior and not beliefs or being
      • Sometimes we have to give advice in this stance, and we must make sure it is "caring, candid, practical, wise, and well-timed - given only when a client is open to hearing it" (page 205)
      • Question starters on page 205

...Until Chapter 12...


Order my new book (released May 2016) today!  Click here for more details and to place an order!


Book Notes & Reflections: The Art of Coaching (Chapter 10: Facilitative Coaching Activities)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.


  • Reminders for any of these activities:
    • "Chunk" learning
    • Understand fellow's ZPD
    • Have plan for GRR (Gradual Release of Responsibility)
  • Another way to think about facilitative vs. directive coaching: Do they "pull" the client twoard learning or "push" the client toward learning?
  • Activities:
    • Visualization and Guided Imagery
      • Guided imagery is a story / seqquence laid out by coach for fellow to follow.
      • Visualization can go in many directions, just given questions to spur thinking
    • Role-Playing
    • Videotaping
      • "...the changes that result after teachers watch videos of themselves far outweigh those that result from principal observations." (page 180)
      • You must have a focus question or issue to explore
      • Fellow can watch the video alone or with a coach
      • I videotaped a lesson for all of my fellows this winter/spring. Only two or three of the ten chose to watch it with me, the rest chose to watch it individually and reflect.  Since this was the first one, some of them were able to identify an area of focus, whereas others we just saw what came about through watching.  For the second one I think it will be easier to pick an area of focus.  It's definitely not natural for teachers to want to be videotaped, but it's so powerful.  My struggle is helping them get from "I'm doing this because it's required as a part of the fellowship" to "I'm doing this because I know I'll learn and grow from the experience."  Our school purchased 3 SWIVL cameras, which makes the recording super easy.  I'm hoping to have it become a more natural part of professional growth on campus next year.
    • Surveys
      • I also had my fellows give their students a survey at the end of the first semester.  Some chose to give questions solely getting feedback on the effectiveness and engagement of different tech tools, whereas a few did venture into asking questions about classroom environment and teaching practice.  For some of them, it was meant to serve the purpose of introducing them to Google Forms.  For all of them, I hope that they saw the value in collecting feedback from students.  It was such an essential part of my practice as a teacher. [Here are some sample surveys I gave, you are welcome to click through them to check them out, just don't click "submit" at the very end]
      • This chapter (page 191ff) includes sample surveys to give - Principal to Staff and Teacher to Students.
    • Positive Self-Talk
    • Writing
    • Exploring Metaphors
    • Storytelling
      • utilize fellows telling stories about their life outside of work to help make connections to their work and reveal aspects of their character/personality that could be helpful in our work.
    • Visual and Artistic Activities




...Until Chapter 11...


Order my new book (released May 2016) today!  Click here for more details and to place an order!


Sunday, April 17, 2016

Book Notes & Reflections: The Art of Coaching (Chapter 9: Facilitative Coaching Conversations)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.


  • Sometimes coaching can feel like a lot of "talking and conversation", but a lot goes into those conversations!
    • "A word of caution: As a coach starts pushing and probing into behaviors, beliefs, and being, clients can feel uncomfortable.  Some have described this as feeling that their whole brain is being re-wired as they go through a process of unlearning." (page 164) I have experienced this with several of my fellows.  Sometimes they can get defensive and take things the wrong way, but a little bit of uncomfortableness is necessary for deep change to happen.  Sometimes I have found that if they just simmer on something for another week (or even a couple of days), they come back with a different perspective.  This quote is what makes coaching in small groups rather than individuals so difficult.  In my experience, it's much harder to let the walls down when you are working with a coach in a PLC, even with a trusted group of colleagues. Every teacher has different beliefs, even if they collaborate and work together on most planning.  Because of this, different teachers need to be "pushed" and "challenged" in different ways, and this best happens on an individualized, personalized journey.
  • TWO STANCES:
    • Facilitative Stance - "A coach pulls and helps the client to be autonomous by using...a cathartic, catalytic, or supportive approach." (page 164)
    • Authoritative / Directive Stance - "A Coach takes an instructive or directive role on behalf of the client and...use...a prescriptive, informative, or confrontational approach." Page 164-165)
    • These two stances are the "coaching dance".  I've written previously about the three stances of expert, cognitive, and collaborative. No matter what you call it, the same ideas are in all of them.
  • APPROACHES WITHIN THE FACILITATIVE STANCE
    • Cathartic - help the client to release the emotions that may be blocking progress.  As Aguilar states, "we need to remember that without clearing emotions or working through them we often can't impact real behavioral change." (page 166)
      • Some reflective prompts for cathartic approach: Talk through what you planned, why you planned it, what you hoped for, what you saw, and how you felt about what you saw.
      • Tips for Cathartic Approach: Ask permission to invite feelings in, acknolwedge the role that emotions play, and affirm the value in processing and releasing emotions. (page 168)
    • Catalytic - offer questions that hope to stimulate change.  Purpose is not to force, push, or mandate.  "We design questions based on our understanding of where a client is and where he can go, and if we're right with our assessment, and if the question is offered with care, transformation is possible." (page 169)
      • This is most similar to the stance of "cognitive coaching" that I've talked about previously.  Probing questions are the best tool in our toolbox for this.
      • Aguilar referred to a protocol called The Five Whys, which you can reference here.
      • Tips for Catalytic Approach: Nudge gently through questions, notice metaphor and symbolic language; explore. (page 171)
    • Supportive
      • Aguilar mentions she had a hard time with this approach as a new coach, and I have felt the same way.  She said that, "Being supportive felt like casting positive judgment on someone and I worried that perhaps the flip side of being supportive was being critical, which was a door I never wanted to open." (page 171).  I have found that sometimes I want to be "supportive" when a fellow is sharing their feelings and experiences, but I don't agree with their complaints nor their philosophy of teaching behind their complaints.  If I am supportive and nod my head in agreement (of trying to understand their perspective), I am afraid it will come across as validating their complaints or philosophy. 
      • The goal is not just to make the client feel good about himself, but helping him see all the small movement he's been making towards the goals, which sometimes can be hard to see.  Acknowledge all of the little things that have been adding up!
      • Tips for Supportive Approach: Be authentic, be specific, highlight micromovements of growth (page 173)
  • Final Thoughts - Everyone moves at different paces when in a coaching relationship.  We will not get "as far" with every fellow as we always hope, and we can never compare growth fellow to fellow because everyone is on an individual journey.  One year of coaching may not be enough to see the growth we are looking for - we must be patient and know that it takes time!  What is most important is that the fellows are becoming reflective educators who are ready and willing to grow and meet the ever-changing needs of our students.



...Until Chapter 10...


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Tuesday, January 5, 2016

Book Notes & Reflections: The Art of Coaching (Chapter 8: Listening and Questioning)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.

Aguilar describes the "Coaching Dance" as having three parts.  First, the coach listens.  Second, the coach responds with questions that probe for deeper learning / reflection.  Third, the coach suggests an action or learning activity.  The order of these steps and the flow between them will vary.  "The art of coaching is the ability to apply a tremendous range of skills in response to a particular situation in a way that appears seamless, effortless, and, at times, even beautiful" (page 148). 

When we listen, our goal is not to listen while thinking of our response (isn't that what we learn in all "listening classes"?).  We want to "[create] a tremendous space for [the fellow] to explore her own issues" (page 149).  This makes me think of getting to the point where the fellow is brainstorming and thinking out loud, making sense of things, and possibly even coming to their own conclusions just because they had the chance to think out loud.  I can think of times when I have had the time and space to do that with colleagues, and it is so helpful!  It does require skill on both the coach's and fellow's parts... the coach needs to be okay with moments of silence (practice "wait time", just like we would with students) and not feeling like they need to interject, and the fellow needs to learn how to process out loud and be okay with the vulnerability that comes when you are sharing unformulated thoughts.

Aguilar describes three types of listening: Quiet Listening, Intentional Listening, and Collecting Stories.
Quiet listening is similar to what I described above. As she writes, "We listen from the point of view that people don't need answers, advice, or wisdom.  They can do their own thinking, discover solutions, and figure out their next steps... We may occasionally ask a probing questions, but in this kind of listening we don't say much... We don't share our opinions, experiences, or feelings.  We don't give advice or suggestions.  We never interrupt... [We might just ask], 'Can you say more about that?'" (page 150-151).

Intentional Listening focuses beyond the surface of the words that are being spoken and delves into "assumptions, interpretations, and underlying beliefs" (page 151) and "what is not said: for what lurks below the surface - feelings, thoughts and beliefs, and for the gaps in a story" (page 151).  This is where being too quick to respond can get you into trouble because you can miss some of these things that could lead to deeper conversations.

Collecting Stories is another viewpoint from which we can listen, which is that we are continually filing away more and more stories about our fellow that will give us a bigger picture of who they are and begin to notice patterns that will help us in our work.

In all of these types of listening it's important to be an active listener.  One of the best strategies for this is to paraphrase.  I have tried to be much more intentional with this lately, and have noticed it starting to come more naturally.  Aguilar gives 5 sentence starters for paraphrasing: "In other words..."; "What I'm hearing then..."; "It sounds like you are saying... Is that correct? Did I miss anything?"; "I'm hearing many things..."; "As I listen to you, I'm hearing..." (page 153).

The second half of this chapter is on questioning.  Aguilar states, "A coach needs to know when to use a particular kind of question and when another would be more appropriate or effective  Questions are technical tools; the art of coaching is about applying judgment and discretion and about making intentional decisions after careful listening and analysis" (page 158).  The "technical" side of this is easy to build - there are question starters and frames all over, and I've worked on collecting those and organizing them for different parts of the lesson design process (prebrief /debrief, content/pedagogy/technology focused).  Collecting is the (somewhat) easy part.  Now it's being comfortable with using them in the right way and in the right time!

There are two types of questions Aguilar describes: Clarifying and Probing.  Clarifying "elicit details, specifics, clarification, or examples" (page 158).  Probing helps to "uncover thinking or beliefs - not necessarily to find an immediate answer or solution" (page 159).  It's important that a probing question not become a leading question where we already know the answer we want to hear or want to suggest something to the fellow in the form of a question.  I like the prompt "What did you notice about..." to probe about something you might have noticed yourself, but you put it in the fellow's shoes to share what they saw.

We want to try to avoid: too many why questions (fellow can get defensive) or rambling / layered questions.

There's supposed to be more about questioning in coming chapters... see you then!

...Until Chapter 9...

Thursday, December 31, 2015

Book Notes & Reflections: The Art of Coaching (Chapter 7: Developing a Work Plan: How Do I Determine What to Do?)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.

How is Coaching different from other kinds of PD?  According to Aguilar, "coaching is an ongoing effort focused on developing a specific and agreed-on set of skills or practices" (page 119).  A fellow may experience coaching as "a series of meaningful conversations" (page 119), but the coach is "consciously working within a structure and toward an end" (page 119).  I think this is an important definition to include when recruiting fellows and at the first couple of meetings.  I think I mentioned before that sometimes it doesn't seem like many of the fellows can articulate goals beyond "get better at technology" or "have my students use their laptops twice a week".  I have tried to facilitate goal-setting conversations but have struggled with them identifying things they want to develop.  I want to help my fellows develop more specific skills/practices to focus on than just "technology".  I also want to help them see the pedagogical connection to everything we are doing, as each tool has a purpose beyond just "using it for the sake of using it".  How can I help my fellows to articulate their desires better?  What questions can I help that would probe to the level I am looking for?

Being in my second year, I can see the "big picture" much more clearly.  I have seen eight fellows through an entire school year and have a much better sense of the end goal, as well as the growth that can / will happen over time (and remind myself that every journey is different and most start out slowly!).  I want to continue to get better at being very intentional in those "meaningful conversations" and make sure I plan them well and then reflect on them afterwards.  That is an area I am weak in currently.

Having a specific and agreed-on set of skills or practices is also important because "when coaching is unfocused, or when the purpose for coaching is unclear, both the coach and client can feel unsatisfied" (page 120).  Sometimes I have felt like we have done a lot of talking and planning but no implementation with follow-through.  I also feel like with many fellows our focus is so broad - "any technology" - that we don't have a specific focus we can measure growth in because it's just whatever lesson is coming up rather than consistently focusing on tools that will help improve _____ (classroom management, student thinking, collaboration, etc).   I don't want my fellows to feel like they every lesson they do with technology has to be planned with me.  Most of mine don't, but there are always a few that fall into that category.  I want a non-technological goal, an upcoming lesson, and then a question - "What technology can be used to support our non-technological goal in this upcoming lesson?"

Looks like I've found even more areas of focus ;)

Aguilar talks about making a formal plan - an "external entity to which they are both accountable" (page 120). It made me think of my work in my admin program (which I'm almost done with!!!) in terms of developing a shared vision.  Why are we here?  Why are we working together?  What does success and accomplishment look like at the end of the year?  Part of the struggle I have seen is that the fellows don't necessarily have an idea of what could be, so I need to help them envision the possibilities and help them to buy-in to something that is foreign and unknown.  Sounds scary, huh?

Three of the lenses are referenced as useful considerations during this stage.  Change management must be considered to remind us that goals we set must be realistic and attainable, and we don't want our fellows trying to bite off too much at once and then get frustrated, overwhelmed, or disappointment.  The lens of inquiry can help in identifying goals.  The lens of adult learning will help us to make sure we are within the fellow's Zone of Proximal Development (ZPD) (the difference between what he can do without help and what he can do with help).

Aguilar sure likes 10 steps... here are the 10 steps to developing a Work Plan :)  She mentions that the ten steps are not necessarily a sequential process.

1. Identify areas for coaching: what's the big picture?
Start with broad areas.  For my fellows, I'd like them to pick one area that deals with technology integration and one that deals with something else.  The suggestions Aguilar makes are for lesson/unit design, teaching CCSS, classroom management, academic language, checking for understanding, classroom culture, and routines and procedures.  The narrower we can get, the better, but I think starting with something more general may actually work better. I will brainstorm some ways to expand that list. However, I must make sure that my list doesn't "push" something on a fellow - his/her needs and desires need to drive our work so they own it.   Even if that means they pick something that we don't think is the most important for them personally, if they are excited about it we need to go with it.  We can coach some of the other areas along the way.
We need to find areas that are high-leverage, meaning it "has great potential for improving the experience and outcomes of students, particularly those who are struggling the most...[and] would positively spill over into other areas" (page 123).  I really like the question she posed: "And what would that mean for students if your work improves in that area?" (page 123).  Perhaps if I frame the conversation with a focus on a broad area and then ask that question, it would help us to narrow it down to something more specific that we can focus on.

2. Identify standards and criteria
When I read this section, I thought of the ISTE Standards.  We have the content standards that the teachers are familiar with, but we actually haven't touched on the ISTE Standards... I'm wondering if that would be a helpful resource to frame the conversations around - expose them to the standards and possibly that would help them set some goals as well.  They would probably help more with the technological focus than the pedagogical one, but it could help narrow it donw.

3. Determine a SMARTE goal
When setting goals, we need to be clear about how they will be used, how often we'll reflect on them., and what their purpose is since teachers are used to "setting goals" that really don't mean much and rarely get followed up on.

The goal should NOT be an improvement in student learning, even though we hope that is what will result as well.  It needs to be focused on something that is within the teacher's sphere of influence - how do THEY want to improve?

What Aguilar wrote about being results-based struck a cord with me as well.  Instead of a goal being "I will use a collaborative Google Doc assignment", a more results-based goal would be "I will give at least once comment with feedback to all students before the final due date".


--Ok, so what I'm seeing so far is the fellow picking two broad-ish areas of focus.  One technological, which could be driven by one of the ISTE standards, and one pedagogical, which could be chosen from a list, or maybe even chosen from the CSTPs.  Once those are chosen, we need to narrow the focus down to actually determine some goals.  What would it look like if you _____? How would ____ affect students?  How would  _____ affect their learning?  I'm thinking that my list of "Coaching Focus" ideas that I gave my fellows to choose from at the beginning of the year were more like goals and we should have started with broad categories instead.  And those need to be written at the top of our agenda document once they are chosen to continually remind ourselves what our focus is.  The goals will change throughout the year as we  go through different lesson cycles, but they will all tie back in to the broad area of focus.  I need to use probing and clarifying questions to really help my fellows narrow down their area of focus and pinpoint something that would be high-leverage and that they would "own" as their own. --

4. Identify high-leverage activities
These are "the activities that will guide a client toward his goal" (page 130).  I am thinking these are mainly through the lesson cycles that we plan together - consisting of the prebrief, implementation, and debrief.  Ask the fellow what other activities would help them to meet their goal - model lessons? co-teaching? specific training? observing other teachers? Write these down!
Observations focused on the areas chosen can lead to growth as well - it's important to ask for permission to observe and give feedback on a specific point.  When you have a goal set, it's a lot easier to observe with a purpose and something that the fellow chose, not just what you notice that day.
Rather than asking disjointedly, "What would you like me to focus on today?" or "What would you like feedback on today?", that can be focused around one of the two areas of focus and thus stay connected to the large picture of growth.


5. Break down the learning
This step is done alone.  We think about the fellow's ZPD, what type of scaffolding the fellow would need to accomplish the goals, and plan how we will work on steering the conversations towards the goals.  This is an area I need to work on - letting the fellow lead the conversation based on their current needs, but always connecting it and steering it towards the areas of focus and goals we have chosen.  I think that will be a tad easier once we actually have those areas of focus and goals ;)

6. Determine indicators of progress
If the goals are objective, these will be easier to set.  Have the fellow tell you what the indicators should be and what you should look for - then you won't come across as judgmental or evaluative... you are simply giving the fellow the information they asked for!

7. Develop coaching theories of action
This is also done alone, it's like lesson planning for a coach.  What do I need to for my fellow to meet his/her goals?  What are MY action steps?

8. Determine coach's goals
Use the Transformational Coaching Rubric to choose a few areas of focus that I need to work on to be able to support this fellow in his/her goals.

9. Compile resources
What do I still need to learn more about? Who can I learn from that can help me with an area that is not my strength?

10. Present and celebrate the plan
Showing them the plan put together (1-4,6 written up) is "an opportunity for [the coach] to express confidence in the teacher's ability to learn and grow, to communicate excitement about the journey you are both embarking on, and to recall the connection between the client's gal and how children will be affected" (page 137).

Aguilar makes a comment near the end of the chapter that really resonated with me: "If we think about everyone as being on a continuum of openness to coaching and improving their practice, a coach shouldn't be used to work with those at the low end of that range. If someone is really closed down to being reflective or making change, it's a waste of a coach's energy to work there" (page 139-140).  The unique thing about my coaching position is that fellows apply to be coached.  That, oddly enough, does not mean that every fellow is open to being coached, being reflective, being committed to the process, or changing their practice.  I think it's part of the coach's job to help them become ready for change (through relationship and trust-building), but I would agree it's completely exhausting to work with teachers who refuse to try anything new or change anything about their practice.

In summary, a work plan is the road map to the end goal.  They should be flexible and will change over the course of the year  A more important goal may come up, or we may realize something more about the ZPD that changes our plan.  They are simply a tool that will help us on the journey.

*See sample Coaching Work Plan on pages 141-144

...Until Chapter 8...

Book Notes & Reflections: The Art of Coaching (Chapter 6: The Exploration Stage: What Do I need to Know at the Outset?)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.

Aguilar starts off with the analogy of a farmer - a farmer can't just walk into a field (coach walking into a school), drop off a seed (deliver some PD), and leave.  We must know "what we're working with, the history of the environment, and the health of various elements" (page 98). In addition, we must realize as the coach the "the seed has a lot of work to do by itself.  In the end, you'll know that the beautiful melon is the result of a number of factors, many of which were beyond your immediate influence, but many others were not" (page 98).  

These are two great reminders.  There's a lot of work to be done before the soil (the school, the teachers, the administration) will be ready for certain types of PD.  I have definitely seen more openness as I've spent the last 1.5 years at my current site.  However, there are still a lot of areas I have to tread softly in and several ideas I have in my head that I am "testing the waters" with, trying to figure out when the best time would be to launch a new idea, as well as which teacher(s) (individuals, PLCs, departments, fellows, whole staff, etc) would be ready for it.

Second, I have to remember that I only have a small amount of "control" over the growth at as site or within individual teachers.  With my coaching skills (both the art and the science), I can have a certain amount of impact and steer things in the right direction, providing as much support as possible for a great outcome.  However, the seed (PD/coaching) and the soil (school/department/teacher background, history, experiences) have a large impact and I must come to grips with full growth not being within my control.  Certain teachers/departments/schools will struggle a lot more with growth because of factors I cannot control.  That doesn't mean I give upon them, but I must keep trying different approaches and not stress myself out over not feeling my impact has reached everyone.

So, this "exploration" stage of testing out the field and learning as much as I can about the school / department / fellow as I can is really important.   I don't think this is something that just happens at the beginning, but it has to start at the beginning.  Aguilar reminds us that we are gathering "stories..., not necessarily truths" (page 99) in this journey.

Aguilar gives 10 steps in exploration in this chapter:
1. Gather Relevant Documents
2. Gather and Analyze Formal Data - I like that she says "Coaches should not necessarily be 'driven by data,' but coaches need to be aware of data" (page 102). 
3. Initiate Informal Conversations - purpose is to "build relationships and expand your understanding of the site" (page 103).  Talk with teachers, students, parents, staff, etc.  Get multiple perspectives and learn as much as possible.
4. Uncover Knowledge, Skills, and Passions  - This is specifically for fellows - what are they interested in, passionate about, and what other things are they skilled at?  This must be done with purposefulness - yes, getting to know things about them helps build the relationship but the goal is to help them "see the parallels between what they already know how to do and what they are trying to do better" (page 103). How can we use what they already know and care about to help them move forward in their growth as a teacher?
The one place where this can be a struggle is with teachers who love to talk.  I want to value them as people and getting to know them,  but also don't want to spend an hour of our time just talking when we are all busy.  I haven't quite found a balance with a few, and am not that great yet at steering the conversation back to a purposeful focus and making sure I'm using the stories and information they are sharing to help me find ways to make connections to our work.
5.  Explore beliefs about change - I love the 2 prompts she shares:
- Tell me about a positive change you've made in your life as an adult, something that you felt good about, such as a change in how you eat, manage time, or exercise.  How did this change come about?  What prompted it?  What were the bumps and obstacles along the way?  How did you negotiate them?  At what point did you realize, "I've changed!"? How does it feel to have accomplished this change?  What did you learn about yourself in the process?
\- Tell me about a new skill you learned as an adult - maybe it was how to bake bread, surf, or create PowerPoint presentations?  What was the process like for you? What feelings came up? What was challenging? What did you learn about yourself as a learner? (page 104-105)

I am going to add these two prompts to my "beginning of year conversation" list.  The answers can tell me so much about how my fellow works, how they go about their learning, what type of guidance they seek, what frustrates them, etc.

6. Offer Personality and Psychological Self-Assessments - We found one this year that I really liked.  I had each of my fellows take it and then we talked through their results and I shared mine with them. 
7.  Observe the client - this is an opportunity to look for STRENGTHS!  I struggle with this at the beginning of the year because of all my non-fellow responsibilities that come up in terms of supporting the whole school.  I wonder what it would be like next year to set aside a day to just walk in and out of all my fellows classrooms multiple times throughout the day for 5-15 minutes as a time and just observe different times in their class, how they interact with different groups of students, etc.  Hmmm that would be interesting and provide some good insight into who they are.
8.  Conduct Formal Interviews and Surveys 
9. Look for the fires
10.  Engage in self-awareness exercises for coaches - I really do need to journal more (probably not bloggable material, but my own reflections from my experiences), but it needs to happen as soon after each meeting or observation as possible.  I find my days just flying by sometimes and not having time to sit down and journal in the middle of the day.  I wonder if I could use on of the teacher lounges, so I'm not "findable" in my office, and block of time each day to do it.  It would be more helpful if it was 5 minutes multiple times throughout the day, but I could start by finding a 30 minute chunk of time each day.  This would help me to process and plan.  I already spend about an hour at least on Fridays planning the agendas and such for the next week.  I could be taking care of that throughout the week, immediately after the current meeting or observations while it's fresh in my mind, after I spend some time journaling and reflecting about what happened and what my next steps are.
On page 117, there is a list of 11 question for "Coach Reflection: Stage of Exploration" that would be really helpful to journal through within the first few weeks of the school year.


...Until Chapter 7...

Wednesday, December 30, 2015

Book Notes & Reflections: The Art of Coaching (Chapter 5: Beginning a Coaching Relationship: How Do I Develop Trust with a Coachee

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.

"Without Trust There Can Be No Coaching"
"Learning, reflecting, and taking risks are all scary." (page 75)  We must truly care about our fellows / coachees.  We must get to know them as people, not just according to rumors we have heard about them from others or our first initial impressions.  This isn't easy and I have found myself on multiple occasions assuming I know more about my fellow than I actually do.  I need to remember to take a step back, separate myself from anything I think I know, and get to know them from scratch as we build our relationships.  They must know we are invested in them and their success, and our relationship is individual and confidential. Trust is "the feeling of confidence we have in another's character and competence" (page 77).  Character is comprised of both integrity and intent.

From my personal experience, I have seen that trust-building is huge.  I definitely noticed a difference my second year at my site, because I had already started forming the foundations of trust with my new fellows through casual interactions the previous year.  It made getting started with coaching that much easier.  I need to constantly keep at the back of my mind that trust is about trusting each other's integrity, intent, and confidence in competence.  This goes both ways.  They need to trust that I'm going to do what I say I'll do, that I'm really there to help them and don't have a hidden agenda, and that I truly believe in their competence as an educator.  I need to trust that they will do what they say they will, that they are there to grow and challenge themselves in learning, and that they believe in my competence as a coach.  I can reflect on several specific relationships that struggled in one of those six areas and thus struggled throughout the coaching relationship.

Any coaching relationships starts off with an "enrollment stage", which has two goals: 1) determine the work that the coach will do with the client and 2) to gain the client's trust. (page 77)  I feel that my coaching position is unique in that I'm not just an "instructional coach", but a "digital learning coach".  That comes with pros and cons.  The positive side is that teachers know I am there to help them effectively integrate technology into their classrooms.  The negative side is that teachers think I am only there to help them with technology... I have found it difficult these first two years to find ways to help teachers articulate some goals at the beginning of the year beyond "get better at technology" or "have my students use their laptops at least twice a week".  I am reflecting and trying to find different questions I can ask or examples I can give that will help spur some of them on.  I did better this year in terms of presenting the TPACK model from our first coaching meeting, and helping fellows see the three interlocking areas that should not be looked at as entities in themselves.  However, articulating pedagogical goals is tough for those who are not used to actively reflecting or sharing with others - especially when in that "enrollment stage" of still building trust.  I mentioned in the previous paragraph that I felt I already had the foundation of trust set with a lot of my fellows for this year, but that cannot be taken for granted.  A teacher will not be willing to share their areas of weakness and where they want to improve until trust has been built and they are secure in the relationship.

I really appreciate that this book is the "Art" of coaching and not the "Science" of coaching.  Elena Aguilar states: "Coaching is not just a technical application of tools; following a step-by-step routine will not necessarily gain someone's trust... A coach needs to be able to reflect on [her] integrity, intentions, and communication skills in order to effectively build a relationship." (page 77-78) If coaching was a science, I'm sure I'd be an expert by now.  Instead, I feel like every day I'm learning more and more about what I need to improve upon, things I need to change, different strategies and approaches I need to try.  And even once I get better at those things, it will still be a journey of improving my craft, my "art".

So, back to building trust.  On page 78, Aguilar states, "We are reminded that everyone is on a journey, and we must accept people wherever they are at this moment".  My job at the beginning of the year is to find out where my fellow is on that journey, where he/she has been, and where he/she wants to go.  This is so valuable and can sometimes seem "rushed" at the beginning of the year when a fellow wants to jump in and start stuff with technology right away.  I was more intentional this year about explaining that the first month we would be doing things to lay the foundation for the school year, but it was still tough because I wanted them to feel like they were getting something out of it from the get-go.

Aguilar gives ten steps to building trust, which I will reflect on below:
1. Plan & prepare - Carefully plan the first few meetings by writing out the questions I want to ask.  Practice with visualization or role-playing.  This is my chance to show my competence, credibility, integrity, and character.  We have a "fellow first meet" set of questions that I pull from the first few meetings.  Page 80-81 of the book have some as well, and I think they are resources on her website because some of the ones I used this year are from this list before I had this book.

2. Cautiously Gather Background Information - The goal is not to go into the first meeting having preconceived notions from other people.  I have found this to be hardest from the administration - once they know who I am coaching you can tell by their body language and initial reaction quite a lot.  Sometimes they will share comments and thoughts, but I have to do my best to avoid those conversations that will influence my feelings about any fellows.  I already know from my personal life that I do not hide my feelings well on my face, and I don't want anything negative to come across in my facial expressions or body language with fellows. Aguilar recommends knowing as little as possible about a fellow before meeting him/her, with the exception possible of another trusted coach who understands what might be valuable to know.

3. Establish Confidentiality - This is incredibly important! I mention several times as we are setting the norms and expectations for the year that our relationship is confidential.  The only thing that gets shared is a great idea or lesson that I think would benefit another fellow, and in that case I ask the fellow, "Do you mind if I share this with some of my other fellows? I think they would benefit from it."   In terms of sharing with administration, I had to set that up last year where they knew I could / would not share details about my fellows.  They know who I am working with and some of the great things going on, but I have to avoid evaluative conversations.  This isn't easy and I haven't been perfect, but I am doing my best and constantly improving.  Aguilar recommends sharing who you are working with, how much time is being spent, the topics being covered, and the tasks (completely objective).  This will be a good structure for me to keep in mind when these conversations come up.  Be honest and completely objective.

4. Listen - We must listen deeply and with acceptance, which helps our fellow to develop confidence in us and our integrity.  Use active listening strategies such as restating or paraphrasing.  I have improved in this over the course of this year, using stems such as, "What I hear you saying is...Is that accurate?" or "Can I summarize what you said? ... Do I have that right?".  It shows that I am listening and helps keep us focused during the meetings.

5. Ask Questions - "Coaching questions can shift a client's perceptions, deepen learning, move actions, and transform practice" (page 85). Asking better questions has been a huge goal of mine this year, and I have worked on it by developing and / or finding (so many resources online!) question stems for different types of conversations.

6. Connect - Find personal connections!  I have "Check your Weather" as the first agenda item on every meeting as a reminder to check in with them personally, see how they are doing, and learn more about them as people.  I like how Aguilar says that learning personal details about fellows can help her "heart open and compassion expand" (page 86) 

7. Validate - "A transformational coach is a master at uncovering a client's assets" (page 86).  What are my fellows' strengths and how can I validate them in their work?  If I focus on being strengths-based, it will help the temptation to focus on the negative and become judgmental.  Every teacher has areas of strength and finding those will help to build the trust and set the stage when you begin working on areas of growth.  I must remember that when I am praising, I must be specific - no "Good Jobs!"  What exactly is it that I noticed?  We don't want to praise just to check a box for the week, but because it allows us to "hold a mirror up to [my fellow] and help him see his strengths reflecting back" (page 87). We can't underestimate this - this will mean taking time to reflect and plan a specific area of strength to highlight at the next meeting or debrief.  It will allow my fellow to work through the vulnerability they are sure to feel at the beginning of the year (I can't forget that they are feeling that way!!!) - they are signing up for something where they can "improve, grow, change, or transform" (page 86) and that can be scary.

8. Be open about who you are and what you do - Fellows want to know why I do what I do.  What is my goal? What is my agenda? Share this with them.  I think I communicate this through our goals at the beginning of the year - to develop technologically self-sufficient teachers, to transform teaching and learning through the effective integration of technology... but why do I  do it?  If I had to answer right now, I would say because I love partnering with teachers supporting them in their journey to improve in areas they want to work on and seeing success in ways that greatly impacts their teaching and their students' learning.

9. Ask for permission to coach - "We can damage our client's trust when we don't have permission and we push too hard... we want to be careful not to overstep trust levels" (page 89).  I hadn't thought about this too much.  I've definitely had coaching conversations where I could tell I was pushing a little too much, and I would either back down or reflect later that I should have.  Instead, why not address the issue head on and ask for permission to coach and approach the question or situation from a different lens?  Hmm I will need to think through this one some more about how it actually plays out in these situations.

10. Keep Commitments - don't commit to things that aren't really my job.  It can be tempting to "build trust" by helping teachers out with menial tasks, but that is only setting myself up for unrealistic expectations in the future and ones that not only will be a stress on my time but will damage the work we actually want to get done.  I'm not in the classroom to be a TA, I'm there to be a reflective partner with you while you are teaching.  I need to make sure I clearly articulate what my role is and not brush over it like they will understand.  Teachers are not used to having a coach in their room - they are used to having TAs, student teachers, administrative evaluators... not coaches.

...Until Chapter 6...

Saturday, September 19, 2015

Book Notes & Reflections: The Art of Coaching (Chapter 4: What Must a Coach Know?)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.  The nature of this chapter led me to taking a lot of direct notes from the book, so the bulleted lists below consist of a lot of content straight from or summarized from the book.

The goal of this chapter is to introduce us to "Coaching Lenses", because "when we're not working from a sound theoretical basis, we're just throwing strands of spaghetti on the wall to see if they stick" (page 45).  Coaching lenses are valuable because we "can look at the same thing through different lenses and construct very different interpretations of the same reality" (page 49).

"The purpose of my coaching is not to impose a belief system, but ot help my coachee explore his beliefs and actions." (page 62)

Source: https://upload.wikimedia.org/wikipedia/commons/9
/9b/Photographic_lenses_front_view.jpg 

The six lenses are:

1. Inquiry
2. Change Management
3. Systems thinking
4. Adult Learning
5. Systemic oppression 
6. Emotional intelligence







Here are some of my key notes from 5 of the 6 lenses above (not Systemic Oppression)


Inquiry:

  • values questions as much as the answers that are found
  • understands that there is more to the picture than what we initially see
  • we must think about the way we pose questions, because that will determine the nature of the answer
  • we want others to create their own knowledge and their own solutions
Change Management:
  • pushes us to consider how change might be made
  • reminds us that beneficial change is possible
  • understands that change cannot be made unless the following are present: incentives, resources, vision, clear action plan
  • we must consider a person's will, skill, knowledge, and capacity to change
Systems Thinking:
  • Understands that everything is connected
  • To understand how the whole system works, we must look at the pieces, the whole, and the interactions
Adult Learning:
  • There are many more starting points with adults and sometimes more things to "undo"
  • We must understand the previous experiences, knowledge, competencies, beliefs, and interests that the learner is bringing to the new space
  • We must accept that people can only be where they currently are
  • Adults want control over the what, who, how, why, and where of our learning
  • Adults must:
    • see relevance
    • have some say
    • have direct, concrete ways to apply what they've learned
    • need to feel emotionally safe in order to learn
Emotional Intelligence:
  • Will help us to tune in to an individual's ability or skill to identify, assess, and control the emotions of oneself, others, and of groups.

In my work, I can see using the lens of inquiry, adult learning, and emotional intelligence consistently, and the other two when looking at things from a broader scope.  I've mentioned several times before that my goal this year is to become a better questioner and prober, so using the lens of inquiry will help me focus on that.  The lens of adult learning and emotional intelligence is foundational to the relational and trust piece that must be there for coaching to be successful.  It's not just something you use at the beginning of the year though, and I must remember to continually look through things with those lenses throughout the year.

~~~

A frame used in the vignette example was "first I'd like to hear about how you experienced today."  This is valuable to me because sometimes teachers will want right away for my perspective on a lesson, or sometimes I jump in too soon to offer my insight.  If my goal as a coach is to help my fellows explore and reflect themselves, then I need to take the time to let them talk through how they experienced the different lessons and just probe them on.


...Until Chapter 5...

Tuesday, September 15, 2015

Book Notes & Reflections: The Art of Coaching (Chapter 3: Which beliefs help a coach be more effective?)

I've never blogged my notes and thoughts through a book, but I figure there's never a better time than NOW!

My goal is to create a reference & reflective place for me as I continue growing as a coach.

See my notes from all book chapters on my Coaching Page.

Direct quotes from the book are in blue.


Unmonitored beliefs... Aguilar references a conversation she had with one of her mentors, and the mentor said, "No one can learn from you if you think that they suck." (page 33)  This is a belief that is unmonitored because you might not ever intentionally think it, but it will come across in your word choice, conversation style, body language, and patience level.  I make it a priority to have a non-judgmental and non-evaluative relationship with my fellows - I am there to support and challenge them in their journey.  However, it is a battle to keep out the judgmental feelings that come into my head sometimes.  If we want to help our fellows understand their belief system, we must first understand our own and be aware of the beliefs that creep up - and then address them through the lens of our core values.  There is an activity that Aguilar put together on Core Values here.

Aguilar shares her 10-point Transformational Coaching Manifesto that has belief statements that stem from her core values.  There were a few points that really stuck out to me.

  • "Meet people where they are".  We must "seek to understand why a client is where she is...don't make her wrong for being wherever she is - she's just there."  With a core value of compassion, Aguilar we are able to meet people where they are, which is the "only place to start when trying to make meaningful change." (page 40).  Every fellow relationship is completely unique, and it's going to do nobody any good to compare.  Sometimes I feel like my fellows apologize for where they are at now and I just have to constantly remind them that no apology is necessary - this coaching is for them, for where they are at now, not where they "should be" or "are supposed to be" as they compare themselves to others. I also think this applies to pedagogical mindset.  It's hard to work with others that have a drastically different pedagogical viewpoint than you, but I have to remind myself of where I once was and the time and reflective energy it took to get to where I am today.  It takes time and everyone starts somewhere.
  • "There is no coaching without trust".  "It takes time to build, and once it has developed, it should not be taken for granted." (page 40)  I can't overemphasize trust.  Being at my school for the second year, I was able to build a foundation of trust with most of the teachers I work with this year.  Because of that, getting started this year was much easier.  However, I know that trust has to continue to be built throughout the year, and make sure to hold true to everything I have done to build that trust.
  • We must "listen very carefully... explore what is possible given the language that a client uses...be mindful of every word that comes out of my mouth." (page 41)  I am trying to be a better listener this year, because I want my coaching meetings to be more about the fellows and their thought processes / needs / desires / visions and less about mine. I need to improve on picking up on words or phrases (or just tone of voice / body language) that they use and learn the "right" way to respond to different cues.  In addition, I am trying to be more intentional about the words and phrases I use, especially with starters like, "What I heard you say was..." or "It sounds like..." or others that can be seen in some of the samples here.
  • We must "be fully present" in every coaching meeting.  My time is about my fellow, not the 3 hours of meetings I've had before or the 3 hours to come :)  I even think mentioning my crazy schedule should be off limits because I don't want them to feel like they are a burden to me or my life is "too crazy".  I actually love being busy going from meeting to meeting more so than having too much time off.  I like having a block of time on Mondays to prepare for my meetings that week, but then "off I go"!
  • We must understand that "transformation takes time - an undefined amount of time" and that "working from a place of impatience and urgency won't result in a transformed system."  It's about meeting them where they are and assisting them in "identifying and taking the step that comes next" for them - not for anyone else (page 41).  Every fellow progresses at different rates.  I saw some transform just over last school year.  Others took baby steps but definitely aren't "there" yet (meaning self-sufficient and ready to continue to grow without my support needed).  We can't put a time limit on growth, and I don't ever want my fellows to feel pressured that they have to reach a certain point in their growth by the end of the year.  I am just happy that they are growing and learning.
  • We must "avoid getting attached to the possible outcomes that arise" (page 42).  We must remind ourselves that we "don't [always] know what is right" because there are so many different possibilities of things that could happen.  This is hard for me sometimes because I have a vision of how it would work in my classroom with my teaching style and my expectations.  However, it's not my classroom - it's theirs.  And they will do things differently and have different goals and methods than I would.  We set goals together, but it's goals they want to set and outcomes they want to see.  This is a challenge, but I can definitely improve in this area this year.
Once we know our core values, then we can develop our belief statements, which translate into actions we take.  For example, "If one of your core values is appreciation, then a corresponding belief statement might be 'Always acknowledge the positive', which could guide your actions in a coaching conversation." (page 43).  I need to do more reflection on what my core values are and develop a "manifesto" similar to Aguilar's.





...Until Chapter 4...
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